Terms & Conditions
Our services are provided by and maintained by us for your personal entertainment, information and communication.
The services offered by us include features, content, applications, competitions, prize draws and/or other promotions.
House Rules, which sets out our approach to community interaction and how we moderate your content, such as comments made in relation to our articles; and
Accessing our services
We may, at our discretion change, remove, suspend or discontinue any aspect of our services at any time including the availability of any content (e.g. a community forum may be withdrawn). Whilst we will do our best to make all content available to all users of our services, some content may not be available to users from all countries.
Using our services
Our content, trade marks, copyright, patents, logos, domain names and other related intellectual property rights or other features of our brand belong to us or to our licensors. Your use of our services does not grant you any rights in our or our licensors’ intellectual property whether for commercial or non-commercial use.
We grant our users a licence to access and use our services and intellectual property rights (subject to your ability to access our services as set out above) and to the following usage restrictions:
(a) you may use our services for personal, private and non-commercial purposes; and
(b) you must not commercially exploit, or sell any content appearing on our services (this does not apply to any user content posted by you and in which you retain ownership rights – see paragraph on user generated content below).
Third Party Content
Costs of using our services
We provide our users with a variety of services. To benefit fully from our services, we may occasionally require you to download our content and/or call our service providers. If there are charges associated to any of these services, we will make it clear before you incur any such charges and you will be responsible for any charges incurred from that point on.
Changes to our terms
User generated content
Users of our services may submit, post and/or upload content (including comments and pictures) to various parts of our services. In posting your content on our services, you confirm to us that you are the owner or have the consent from the owner to post the content and it does not violate the privacy rights, copyright and other intellectual property rights, contract rights or any other rights of any person.
By submitting content, you grant us a non-exclusive, transferable, sub-licensable, perpetual, royalty free worldwide licence to use any of the content that you post on or in connection with our services. We do not claim any ownership rights in your content and you continue to retain all ownership rights in your content.
We do not endorse your content, or the content of journalists employed by us. We do not guarantee the accuracy or authority of your content. We reserve the right to remove your content, at any time and for any reason, in accordance with our House Rules.
If you believe that your rights have been infringed in relation to your content or that your content posted by other users is in breach of these above rules, contact firstname.lastname@example.org with details of the complaint and we will investigate.
We will always aim to provide you with the best service we can, but our service is provided “as is” and we do not and cannot promise that all of the information we provide will always be 100% accurate.
Whilst we take every care to ensure that all information is accurate and complete, some of it is supplied to us by our third party partners. We have no control over third party content and we are unable to guarantee the accuracy of such third party content. Before relying on any information, whether it is from us or from our third party partners, we advise you to verify the accuracy of such information.
Although we will do our best to ensure that our service is fully operational at all times, we are not responsible for any problems or temporary interruptions in using our services arising from factors outside of our control (e.g. technical problems from traffic congestion on the internet) or for any problems arising from participating in or from downloading third party content.
Under no circumstances shall we be responsible for any loss or damage resulting from use of our services or from any content posted on or through our services. However, we will not limit or exclude our liability for death or personal injury caused by our negligence in providing our services.
Limitation of our liability to you
You agree that to the extent permissible by law, your sole and only remedy for any problems, issues or concerns with our service is to stop using our services.
The law that governs our services
Our content means any text, files, images, photos, graphics, video, sounds, musical works, or any other materials that we post on or through our services.
Third party content any text, files, images, photos, graphics, video, sounds, musical works, or any other materials posted on or through our services by our third party partners.
Us, our, we means The Sun, The Irish Sun and The Scottish Sun of News Group Newspapers Limited (NGN), whose registered office is at 1 London Bridge Street, London SE1 9GF, the holding company of NGN and any subsidiary from time to time of NGN or its holding company.
Your content means any text, files, images, graphics, photos, video, sounds, musical works, or any other materials that a user posts on or through our services.
Part 2 – House Rules
You must be 18 or over to use our services. If you are under 18, please stop using our service.
We ask that you respect each other. In areas of our site where you can express yourself or interact with others, we ask that you stick to what is legal, tasteful and civil.
Our service is about our readers. We want to engage them and hear their views and we ask for their participation and vigilance. If you see something that has been posted by another reader and that you think is inappropriate, please let us know right away via the “Report inappropriate content” link.
We ask that you do not post any content that:
is racist, homophobic, sexist, or demeaning to either sex, abusive, sexually explicit, pornographic, of a disturbing nature or that preaches, encourages or incites religious or ethnic hatred, or links to websites that promote the same;
breaks the law or condones, encourages or provides instructions for illegal or otherwise harmful activities;
prejudices pending or on-going criminal or civil court proceedings;
makes defamatory comments about others;
infringes copyright or other intellectual property rights;
reveals personal details about another person, such as their surname, address, contact numbers, email address or other identifying information or breaches data protection law;
uses swear words or other language that is in any way unlawful, threatening, offensive, or in breach of any obligations of confidence or attempts to circumvent profanity filters in order to use swear words;
promotes commercial products or enterprises or repeatedly posts links to promote other sites and/or services; or
is an image of a child under 18 (for further detail, please see below).
harass, threaten or attack anyone or otherwise behave in any way that would cause annoyance or distress to others;
flood or “spam” our services or those who post content through our services;
upload, post or otherwise transmit material that contains software viruses or any other computer code, files or programmes designed to corrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment connected to The Sun;
transmit or knowingly receive information relating to (or include links to) pornography, pirated software and/or computer games or other counterfeit goods;
collect and/or distribute personal data concerning other users;
impersonate another person, whether a friend, family member, celebrity, moderator, another user of our services or an employee of any member of the News UK Group;
attempt to commercially gain from use of our services. This includes the transmission of advertisements and any other attempts to generate business from other users of our services;
post chain letters or pyramid schemes; or
advertise petitions or solicit donations for campaigns.
The following is also prohibited:
use of multiple logins for the purpose of disrupting the community or annoying other users of our services;
dissemination of “spoilers” such as material which contains plot developments which have not been transmitted on UK analogue or digital television (whether free-to air, cable or satellite). Such content will be deleted unless submitted in a designated “spoilers area”;
unauthorised access to the website, user accounts, computer system or networks connected to The Sun website via hacking, password mining or any other means;
posting content in languages other than English;
use of offensive or inappropriate screen names; or
deliberate misuse or spamming of the complaints facility.
How we moderate
We have a dedicated team of trained moderators working around the clock. If you want to reach them to report offensive contributions, always use the inappropriate content reporting link, which can be found next to any entry created. We ask that you always log in to file these reports. This ensures that we know the exact location of the content complained about, and it helps us prevent campaigns that target individuals anonymously.
When we receive your complaint, we will evaluate it and decide on the most suitable action. We will not normally confirm the steps we take to the complainant, as this may breach the rights and privacy of others, but rest assured that all complaints will be checked promptly and professionally.
Rules, or where the context is lost or does not make sense once we removed offensive content. For example, if we remove a racist comment, the responses to it will no longer be relevant.
Images of children are strictly regulated on our service. We allow them but must ensure that they comply with strict guidelines, including that they should not be sexualised in any way, and that they are posted by the child’s immediate family. In many cases we find that parents or relatives upload pictures of their children in good faith, unaware that these might be copied and misused, or that there are privacy issues around their use on the internet. We remove them in the best interest of the child, and to protect the parents. Unfortunately, we can’t always tell for sure if a picture is that of a minor and, when in doubt, we’d rather err on the side of caution.
We may amend the House Rules or any of our terms to ensure that we remain compliant with relevant laws and regulations and to ensure that we are constantly improving your use of our services.
For details of how we will process your personal information, please visit www.newsprivacy.co.uk.